Do I Get a Confirmation After Booking? What If I Don’t Get It?
Absolutely. Once your deposit is processed, an automatic payment confirmation will be sent to you. Following that, you'll receive an email granting access to our [...]
Can I Modify or Cancel My Booking?
Certainly. Your reservation has no expiration and remains valid indefinitely. Should any unforeseen circumstances arise requiring a change or cancellation, please contact us via email, [...]
What’s Included in the Booking Price?
Upon reservation, you have three options: Reservation only at 5000 baht. Reservation with one-way taxi service from the airport to Kombat at 7000 baht. Reservation [...]
Is My Payment Secure?
Absolutely. All payments are securely processed through PayPal, one of the world's leading and most trusted payment platforms.
What Payment Methods Do You Accept?
For reservations, we accept payments via PayPal or direct bank transfer. As for the balance payment, you can choose from PayPal, credit card, bank transfer, [...]
I emailed/called but haven’t received a response. What should I do?
We apologize for the inconvenience. Sometimes, emails might end up in spam folders, or there might be a high volume of inquiries. If the email [...]
Do you have any social media profiles where I can connect with you?
Absolutely! You can find us on Facebook, Instagram and YouTube.
I’m having trouble with the contact form, what should I do?
If you're experiencing issues with our contact form, please try refreshing the page or using a different browser, and be sure you fill in all [...]
What’s the best way to contact you for urgent matters?
For urgent matters, please call us at +66–89–5433450 on the normal line (without using any app). The line is available at any time but ONLY [...]
Is there parking available at your location?
Yes, ample motorbike parking is available for visitors in front of the reception. For cars, you can park alongside the walls or in the designed [...]
